1. Introduction
This Privacy Policy explains how Bella Nhi Nguyen ("we," "us," or "our") collects, uses, and protects information when you visit this website or use our services. By using this site, you agree to the practices described here.
Privacy Policy
How your information is collected, used, and protected.
2. Information We Collect
We collect information you provide directly, such as your name, email address, and message when you use our contact form or request a downloadable guide. We also automatically collect a small amount of technical information, such as your language preference, to keep the site working correctly. If you schedule a consultation through our booking calendar, that scheduling service collects the information needed to set up your appointment.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, send the resources you request, schedule and manage consultations, and improve this website. We do not use your information for automated decision-making, and we do not sell your personal information to anyone.
4. Cookies and Similar Technologies
This site uses a small number of cookies. Some are essential — for example, remembering your language preference — and are used regardless of consent because the site cannot function properly without them. Others, such as those used for analytics in the future, are non-essential and are only set after you accept them through the cookie banner shown on your first visit. You can change your choice at any time by clearing your browser's cookies for this site.
5. Third-Party Services
We use a small number of trusted third-party services to run this site, including a scheduling provider (Calendly) for booking consultations. These services may collect information according to their own privacy policies when you interact with them directly, and we encourage you to review those policies.
6. How We Share Information
We do not sell or rent your personal information. We may share it with service providers who help us operate this site (such as hosting and scheduling providers), and only to the extent necessary for them to perform their services, or when required by law.
7. Data Retention
We keep the information you provide for as long as needed to respond to your inquiry or provide the service you requested, and no longer than necessary for that purpose, unless a longer period is required by law.
8. Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain uses of it, or to receive a copy of it in a portable format. To exercise any of these rights, contact us using the details below.
9. Data Security
We take reasonable measures to protect the information you provide, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at contact@bellanhinguyen.com.
Start with a conversation
A short, no-pressure conversation about where you are today and what might help.
No obligation, and nothing to prepare.